You do not have to be registered to receive treatment at the Cheshunt Minor Injuries Unit (MIU). MIU offers a walk-in service designed to treat people who have minor injuries. MIU meets the Disability Act and have wheelchair access throughout but the treatment of any children under the age of 1 year is not possible.
You are welcome to bring someone with you but please consider that the waiting area has limited capacity.
The team at Cheshunt Minor Injuries Unit is managed by a Matron / Clinical Service Manager and consists of receptionists, emergency nurse practitioners and emergency medical technicians who will endeavour to provide you with a high quality service. There are no doctors at the unit.
The receptionists at Cheshunt Minor Injuries Unit are not medically trained and can only book you in with an emergency nurse practitioners to assess you. You will be redirected to the most appropriate service if your presenting condition does not fit into the minor injuries list:
The Cheshunt Minor Injuries Unit CANNOT treat the following conditions:
The Minor Injuries Unit can only treat minor injuries and does not treat minor illnesses or ongoing problems.
The emergency nurse practitioners are very experienced qualified nurses who have undergone extensive training to be able to diagnose and treat patients with minor injuries and health problems. They can request and interpret X-rays, diagnose broken bones, prescribe some medications for pain, minor infections and refer urgent conditions to other specialists, if required.
The emergency medical technicians assist the emergency nurse practitioners in delivering care such as applying plaster casts and providing acute wound care. The Minor Injuries Unit in Cheshunt do not offer a redressing or removal of stitches service. You must book to see your practice nurse.
An x-ray will be given only after being assessed by the emergency nurse practitioner and if deemed necessary. X-rays cannot be requested because your GP sent you. your x-ray results are discussed with you at the time of your visit. all fractures are referred to a fracture clinic. if we are unable to exclude a fracture at the time, we may refer you to the nearest fracture clinic for an orthopaedic opinion.
If you need urgent minor injury care when the unit is closed you should telephone the NHS helpline number 111. NHS 111 operates 24 hours a day 365 days a year and will advise you on the most appropriate service for your problem.
If a member of the team beliefs your condition requires urgent hospital treatment or specialist care they will refer you to the specific team. Please note, some specialities are only offered at some hospitals that may be out of the local area. All the team referrals need to be done by your GP service.
A&E is for life-threatening emergencies. If you or someone complains of chest pain difficulty in breathing CVs stomach pains heavy blood loss or has had a major accident, please go to the nearest A&E department or call 999. A&E departments are open 24 hours a day 365 days a year. If you attend with a non emergency you may not be seen.
Your local pharmacist will be able to give you free health advice and you do not need an appointment for this. Please call or visit your local pharmacy for more information.
Even more equally informative and practical blog posts about Cheshunt can be found on the homepage of Plumber Cheshunt website (look for the blog link).
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